I went back to my car to try calling and messaging the customer. I went to the door and there was no answer, I knocked and rang the bell many times. I checked in, on the “Handy Pro” app, when I got to the house as I always do. However, there should definitely be a way to connect with a “Handy Pro” representative on a immediate/emergency basis.įor example, I REALLY needed to SPEAK with a “Handy Pro” rep, while I was STILL at the customers home. The app is great, so far all the customers have been great, very easy to use and navigate. I absolutely love working as a Handy Pro. We would like to help you with your concerns, please send us an email via so that we can take a closer look into the matter. It's important to us that we make the platform better for both customers and professionals. Thank you for sharing your feedback with us regarding your experience.

and don’t bother defending yourself becuz they don’t want to hear it they already ripping cleaners off they charging the customer $230 while the cleaner only make $68… no matter how bad the house is or how big the house they still pay you $68 while they charge the customer for everything extra and sometimes the customers told me they pay they like $286… really sad wen the cleaners do all the work and supply the cleaning products… Do yourself a favor and don’t get involved with this app… they don’t care about the cleaners all they care about is making money off of your hard work while you work yourself to the bone for scraps… they don’t even have the balls to back you up when a client is lying… when u work for them u are guaranteed to work yourself to death for pennies and your money is a gamble because they will take it back from you if the customer say any tiny thing. I wish I can give them a negative 1… the support team is very un- professional, rude, and just plain nasty toward cleaners and they are NOT clear on they rules and charging fees for no reason… if you show up at the house and the customer is a no show you suppose to get paid for the job… wrong … if the customer lie and said they were there they charge you a$125 fee even if you got the prof u were there.

Handy app reviews